Privacy Policy

Effective Date: April 14, 2025

This Privacy Policy describes how IntelliHost, LLC ("IntelliHost," "we," "our," or "us") collects, uses, stores, and protects your personal information across our websites (including www.intellihost.co and revenue-iq.ai), Chrome extension, and any related products or services (collectively, the "Services"). This Privacy Policy applies to all users of our Services, including visitors, customers, and account holders.

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, you may not use the Services.

1. Definitions

• Personal Data: Any information that identifies or can reasonably be linked to an individual.

• Processing: Any operation performed on Personal Data (e.g., collection, storage, use, disclosure).

• User: Any individual who interacts with IntelliHost Services, including through account registration, contact forms, or product usage.

2. Information We Collect

We collect the following categories of Personal Data:

a. Information You Provide

• Contact details (e.g., name, email, phone)

• Business or company name (especially when using a corporate domain)

• Property listing information

• Calendar data (e.g., iCal links)

• Payment and billing information

b. Automatically Collected Data

• Device identifiers, browser type, IP address

• Operating system, screen resolution, time zone, language preferences

• Usage data such as page visits, actions on our Sites, and referral URLs

• Cookie data and tracking technologies (e.g., cookies, canvas fingerprinting, local storage)

c. Platform-Linked Data

If you connect third-party platforms like Airbnb, we may access reservation, performance, pricing, and calendar data.

3. How We Use Your Data

We use your Personal Data to:

• Provide and personalize Services

• Process payments and billing

• Analyze listing performance and booking trends

• Improve and develop new tools and features

• Conduct anonymized market research, benchmarking, and trend reporting

• Send service-related communications or support

• Market our products or offer customized content based on your profile

• Comply with legal obligations

Research Use: We may aggregate and anonymize listing and performance data (including booking rates, conversion metrics, or calendar availability) for use in industry reports, academic studies, or algorithmic training. This data will not personally identify you or your listings.

4. Legal Basis for Processing (for EU/UK Users)

If you reside in the EU, EEA, or UK, our processing is based on:

• Your consent

• Contractual necessity (e.g., account registration, service delivery)

• Legitimate interests (e.g., fraud prevention, analytics)

• Legal compliance

5. How We Share Your Data

We do not sell your personal data. We may share data with:

• Vetted third-party service providers, such as hosting companies, analytics providers (e.g., Google Analytics), email tools, and payment processors, under strict data processing agreements

• Legal or regulatory authorities, when required by law

• Successors in interest, in case of merger, acquisition, or sale of company assets

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies for:

• Analytics

• Security and fraud prevention

• User session personalization

• Retargeting or advertising (with consent where applicable)

You can manage cookie preferences via our cookie consent manager or through your browser settings. For details, please view our [Cookie Policy].

7. Data Transfers and International Access

We operate primarily in the United States but may transfer data to and from countries where we or our partners operate. When transferring data from the EU/UK to the U.S., we rely on:

• Standard Contractual Clauses (SCCs)

• Other recognized safeguards under GDPR/UK GDPR

8. Data Retention

We retain your data:

• As long as your account remains active

• As needed to provide the Services

• As required by legal obligations or for resolving disputes

Performance data from platforms like Airbnb may continue to be collected until you explicitly request we stop, even if you uninstall or unsubscribe from IntelliHost. You may email support@intellihost.co to cease all data collection.

9. Children’s Privacy

Our Services are not intended for users under 13. We do not knowingly collect data from children. If we become aware of such collection, we will delete the information promptly in compliance with COPPA (Children’s Online Privacy Protection Act).

10. Data Security

We use appropriate technical and organizational safeguards to protect your data against loss, unauthorized access, disclosure, or alteration. These include encryption, access controls, monitoring, and regular audits.

However, no online service is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

11. Your Rights

Depending on your location, you may have rights to:

• Access or request a copy of your data

• Correct or update your information

• Request deletion or restrict processing

• Withdraw consent at any time

• Port your data to another service

To exercise any of these rights, contact us at: support@intellihost.co. We may require identity verification to process your request.

For California residents, additional rights under CCPA/CPRA apply. Please see our [California Privacy Notice].

12. Contact and Regulatory Authority

If you have concerns or complaints, contact us first. We’ll do our best to resolve the issue:

IntelliHost, LLC
Attn: Privacy Compliance Team
1523 15th St, Suite 200
Denver, CO 80202
support@intellihost.co

For unresolved complaints, you may contact:

• U.S. Residents: Your state Attorney General or the Federal Trade Commission (www.ftc.gov)

• EU/UK Residents: Your national data protection authority

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date.

If material changes are made, we’ll notify you via email or in-app. Continued use of our Services after the changes are effective means you agree to the revised policy.

If we intend to use your data in a manner different from what was stated at the time of collection, we will obtain your consent before doing so.

14. Enforcement and Violations

We reserve the right to suspend or terminate Services to any user who violates our terms, policies, or applicable data protection laws.

View our full Cookie Table to see what’s used and why